Returns & Exchanges

At TrigJig Tools, we stand by the precision and quality of our British-made hand tools. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) and shipping instructions.

• 2.
  Prepare the Package

  Securely pack the tools in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.

• 4.
  Inspection and Refund

  Once our workshop team inspects the returned tools for quality assurance, we will process your refund or dispatch your exchange within 5-7 business days.